Crowne Plaza Redondo Beach And Marina

We were extremely early checking in as we came off an international flight. The staff accommodated us by 9am and also gave us a room with a view. Couldn't have been happier.

Very nice view of the Ocean and a short walk to the Redondo Pier. The staff was very friendly and helpful.

Internet connection was very poor.

I like the location being close to the ocean and restaurants.

We liked the location in proximity to shopping and the beach. The view was very nice as we looked over the marina every morning. The hotel staff was very efficient without the SoCal attitude.

The hotel needs an update especially the rooms. I mean a significant update. Our room had a "musty" smell to it which was eliminated somewhat when we opened the sliding glass windows. The daily parking fee is way too high for this hotel compared to others in this category. Valet parking an additional $4.00 more.

A little pricey for the value, but all in all, not a bad place. Good location close to beaches and waterfront. On the fifth floor "Executive" level, very complete continental breakfast provided.

Parking takes some manouvering to find entrance, but once familiar with location, no problem. Parking price seems steep.

It is definitely not a four star hotel by all measures I.E. ( Room furniture very old, services very poor) It is over priced and not worth staying there.

Rental bikes were very bad

We were told when we booked that the hotel was undergoing refurbishment but that this would not affect services. However, we were placed in a room on a floor where work was ongoing. The noise and mess from this was apparent from when we arrived and the rest of the corridor areas and rooms generally looked 'tired' and very much in need of the refurbishment. The noise increased during the last morning we were there and we walked out of our room into something approaching a building site! Other guests had left earlier (many appeared to have been airline flight crews) and the renovators had moved across the whole floor. It is not acceptable to put guests into rooms in the middle of renovations rather than closing these areas off. In addition, we had been kept awake the previous night by other exceptionally noisy guests. When all this was mentioned to staff at reception the response was generally unconcerned, despite an eventual grudging apology. They also tried to charge for wifi access which we were told on booking was free.

Like the proximity to the LA area and to area beaches

Got booking at time of reno, had not 100% of room deco/furniture a complimetary breakfast could have been offered.

Tidy Hotel in a reasonable location.

Noise Control a very serious problem for the hotel. Walls are paper thin and we got the next door neighbours with their TV loud on until at least 1 pm for 3 nights. Really inconsiderate. Third night I complained to reception and got a poor response. I had to tap on the wall to get the people to turn it down. Got a nasty response from the next door neighbours. Very upsetting and just could not wait to get out of there. Hotel checked after and put security on in the hallway after this, but would not have happened if the walls had been noise insulated. We don't go on vacation for this sort of rubbish

comfort, night lights, room facilities, fridge

weren't told there was a restaurant on property, price of room above average & all other hotels we`d stayed were as good, cost less & breakfast provided. services eg valet, laundry more expensive than elsewhere. an expensive stay overall

Staff were very friendly. Great location for Redondo Pier. Hermosa Beach is just a walk away too.

Bed was really soft, woke up with a very sore back.

Staff was freindly

Nothing

The hotel was amazing and location was great

My beding was dirty and there were a couple spiders in my room I had one crawling on my arm and had to smack it off.also the water heater was too high the water was extremely hot coming out of the sink

The bed was divine and the view from our room was amazing.

The Wifi was very slow. The bell captain did not want to let us use the luggage cart. We were fine moving our own things and had to argue with him and threaten to go to management before he let us take the cart.